Terms & Conditions

These terms govern your use of [YOUR DOMAIN] and any purchases you make from us. By placing an order you agree to these terms. Please read them carefully.

1. About us

This website is operated by [BUSINESS NAME], registered at Unit 10, The Mall, Luton, LU1 2TE, United Kingdom. You can contact us at info@aurorahairnbeauty.co.uk.

2. Products

We sell 100% raw batana oil sourced from Honduras. Product images are for illustration. Slight natural variation in colour and texture is normal. We reserve the right to modify or discontinue products without notice.

Our products are cosmetic and not intended to diagnose, treat, cure, or prevent any disease. If you have a known allergy or skin condition, consult a doctor before use. Patch test before first use.

3. Orders and pricing

All prices are in GBP and include VAT where applicable. Prices may change without notice but will not affect orders already accepted.

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order at our discretion (for example, if a product is out of stock or if we suspect fraud). If we cancel your order, we will refund any payment in full.

A binding contract is formed only when we send you an order confirmation email.

4. Payment

Payments are processed securely by Stripe. We accept major debit and credit cards. We do not store your card details. Stripe's privacy policy applies to payment data: stripe.com/gb/privacy.

5. Shipping and delivery

Shipping terms are described in our Shipping policy. Delivery times are estimates, not guarantees. Risk of loss passes to you on delivery.

6. Returns and refunds

Your statutory rights under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 are described in our Returns policy.

7. Intellectual property

All content on this website (text, images, logos, design) is owned by us or our licensors and is protected by UK and international copyright law. You may not reproduce, distribute, or use any of it for commercial purposes without our written permission.

8. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under UK law.

Subject to the above, our total liability to you for any claim arising from your use of this website or our products is limited to the price you paid for the relevant product.

We are not liable for any indirect or consequential losses, loss of profit, loss of business, or loss of data.

9. Force majeure

We are not liable for any failure to perform our obligations caused by events beyond our reasonable control, including supply chain disruption, postal strikes, natural disasters, or government restrictions.

10. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to terms

We may update these terms from time to time. The version in effect when you place your order is the version that applies to that order.

12. Contact

Questions about these terms? info@aurorahairnbeauty.co.uk